IoT Health Monitoring
Our servers monitor the health of your devices 24/7. If a device fails our patent pending hardware & software notifies you of the issue and begin working to automatically resolve the issue. If you have an SMA with us we automatically create a ticket and begin working to bring the device back online, usually before you even know it’s down..
Networks
RMS – Remote Management System – ISO Network’s suite of Remote Monitoring & Management software solutions.
IoT Health Monitor & Healing Methodology – Hardware and Software that is designed and configured to maintain uninterrupted operation of the IoT Hardware Platform and Sensors thereby significantly reducing the number of hardware operation failures and service calls to regain connectivity.
ISO Networks’ “IoT Health Monitoring & Service Maintenance Agreement”
Our Patent Pending IoT Health Monitoring & SMA assures your IoT devices are operating providing uninterrupted service to your clients.
IoT Health Monitor & Healing Methodology – Hardware and Software that is designed and configured to maintain uninterrupted operation of the IoT Hardware Platform and Sensors thereby significantly reducing the number of hardware operation failures and service calls to regain connectivity.
RMS – Remote Monitoring System – ISO Network’s suite of Remote Monitoring & Management software solutions remotely monitor your cameras & equipment to automate ticket creation, ticket management and automated email and SMS notification for devices that become unresponsive the field.
SMA – Service Maintenance Agreement – ISO Networks’ SMA – Service Maintenance Agreement assures your cameras are brought back online within your prescribed SLA – Service Level Agreement. Our Service Maintenance Agreement covers all IoT Platforms, cameras within the manufacturer’s warranty, components, materials and labor costs and prevents unforeseen costs of operation. It does not cover Acts of God nor Vandalism however.
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Office
Kennesaw, GA 30144
Sales Hours
S-S: Closed